“Help me write” in Gmail: Google Making AI more helpful for everyone

Help me write in Gmail: AI is helping to evolve our products, starting with Gmail. In 2017, Google launched Smart Reply, short responses you could select with just one click. Next came Smart Compose, which offered writing suggestions as you type. Smart Compose led to more advanced writing features powered by AI. They’ve been used in Workspace over 180 billion times in the past year alone. And now, with a much more powerful generative model, we’re taking the next step in Gmail with “Help me write.”

Let’s say you got an email that your flight was canceled. The airline has sent a voucher, but what you really want is a full refund. You could reply, and use “Help me write.”

Just type in the prompt of what you want — an email that asks for a full refund — hit create, and a full draft appears. It conveniently pulls in flight details from the previous email. It looks pretty close to what you want to send, but maybe you want to refine it further. In this case, a more elaborate email might increase the chances of getting the refund. “Help me write” will start rolling out as part of our Workspace updates. And just like with Smart Compose, you’ll see it get better over time.

Create and send email

1. On your computer, go to Gmail.
2. At the top left, click  Compose.
3. In the “To” field, add recipients. You can also add recipients:
   • In the “Cc” and “Bcc” fields.
   • When you compose a message, with a “+ sign” or “@mention” and the contact’s name in the text field.
4. Add a subject.
5. Write your message.
6. At the bottom of the page, click Send.

Use AI to refine your draft – Help me write

1. On your Android phone or tablet, open the Gmail app .
2. At the bottom right, tap Compose and write your message.
   • You can also open an existing draft.
3. In the bottom right of the window, tap Help me write .
4. Choose an option from the menu:
   • Formalize: Makes the draft more formal.
   • Elaborate: Adds details to build upon the text.
   • Shorten: Shortens the draft.
   • I’m Feeling Lucky: Updates draft with creative details.
5. (Optional) After refining your draft, you can:
   • Send feedback about the generated text: Tap Good suggestion  or Bad suggestion .
   • Edit the generated text: Tap the generated text, and then make your changes.
   • Create a new version of the text: Tap Recreate .
     • Important: After creating a new version, you can’t go back to the previous generated version.
6. Tap Replace to accept the new draft, or tap Close  to keep your existing draft.